Get help with DCFT here. Many questions are already answered in the FAQ.
Contact
The quickest way is right in the app: Settings → Help → Send feedback. Pick bug, idea, question or praise, write a few lines and keep the device info attached if you like (app version, Free, trial or Pro, iOS version, iPhone model, language, Watch connection). An email to [email protected] opens and you see everything before you send it. Workout and body data are never included.
You can also write to [email protected] directly or use the contact form. It helps to include your iPhone model, iOS version, the DCFT version (Settings) and a short description of what happened.
Common topics
- Weights don’t match my machine: check plate weight, number of plates and pulley ratio in Settings under “Machine & weights”. What the pulley ratio means.
- Only one cable tower: choose “One cable tower” in Settings under “Machine & weights”. DCFT then replaces the exercises that need two cables and brings them back if you switch to two towers again. More about this.
- Rest alert doesn’t show: allow notifications for DCFT in the iOS settings.
- Restore Pro: in the app, open Pro and choose “Restore purchases” with the same Apple ID.
- New iPhone: export a backup on the old iPhone and open the file in DCFT on the new one.
Requirements
An iPhone with iOS 18 or later. The Apple Watch app is optional and needs watchOS 11 or later. Languages: English, German, Spanish, French, Italian, Dutch, Polish and Portuguese (Brazil).
Who makes DCFT
DCFT is developed by Barnabas Hohl in Cologne, Germany. The postal address and every way to get in touch are in the legal notice.
Privacy: app privacy policy